Shipping policy

Shipping Policy

Thank you for visiting and shopping at milkypanda.co.uk Following are the terms and conditions constitute our Shipping Policy.

We know that your order arriving on time is essential to you! The total shipping time will be the Processing time + Delivery time.
Once you have placed an order, this cannot be canceled at any stage. The contract is completed on receipt of the order.
The estimated date for delivery of the products is set out in the Confirmation email, which will be sent within 24-48 hours after you have received a confirmation of the order email. This date is an estimate only, and we do not guarantee to deliver the products on that date.
Every order receives a tracking number before it leaves our facility. From the time it leaves our door to the time it gets to yours, you'll always know where your package is.

As every order is unique, shipping costs vary depending on the chosen delivery method, weight, and destination of your order. The best way to get the information about the delivery price is to add the product(s) you want to purchase to the bag and proceed to checkout. Here, choosing the delivery option and indicating your address, the delivery price will be automatically updated and visible.
As we are based in United Kingdom, we offer free delivery within the United Kingdom if the total amount of an order is above 25 Pounds and 2 pounds for order below 25 pounds.
Our Standard/Regular Delivery: 5-7 business days.
The Company is not responsible for shipment delayed situations that are outside of our control, such as a strike, natural disaster, or severe weather storm.
We are responsible for the items you have placed in the mail. We will cover you for loss by courier company.

You will receive a Shipment Confirmation email once your order has shipped. Please allow 1-3 business days to receive a code.

All prices including taxes. We are not responsible if customs request other charges.

This document was last updated on 7th Aug 2022